After checking with a guest that had pre-selected your room number for his arrival that day, Cathy was able to make some changes and allow a 2pm check out. Your request for a late check out at 2pm could not be approved immediately due to the high number of arrivals. It serves us no purpose to keep our valued guests, such as yourself, waiting. Check in time is 3pm but we will always allow our guests to check in early if at all possible. Cathy offered an alternative but you wanted to wait till the room she chose for you was ready. While there were a few rooms ready when you arrived, it was not the room you requested Cathy choose for you so that you would be certain to have a great view of the lake. It is not possible to get every room clean in 3 hours or less. We were sold out on Saturday night and noon is check out. There were few cars in the parking lot or guests in the hotel when you attempted to check in on Sunday at 1:30pm. Early check ins and late check outs are given high priority but are based on availability. I was quite surprised to read your comment this morning since I have a voice mail from you, made before your arrival, that Cathy was an absolute joy and very helpful each time you spoke to her on several different occasions leading up to your arrival. Please allow me to apologize for the inconveniences you encountered while a guest in the hotel. Hilton Hawaiian Village Waikiki Beach Resort.The Cosmopolitan of Las Vegas, Autograph Collection.Barcelo Bavaro Palace All Inclusive Resort.Hilton Tulum Riviera Maya All-Inclusive Resort.Killeen-Fort Hood Regional Airport Hotels.Hotels near Marble Falls Public Library.Hotels near Marble Falls Visitor Center.Marble Falls Hotels with Air Conditioning.Marble Falls Hotels with Laundry Facilities.Hidden Falls Inn at Lake Marble Falls Rooms.Hidden Falls Inn at Lake Marble Falls Pool.Hidden Falls Inn at Lake Marble Falls Features.Hotels near Hidden Falls Inn at Lake Marble Falls.
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